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Support

We’re here to help.

Questions about your account, a payment, or the programme? Reach out and a real person will get back to you.

Email us

We aim to reply within 3 business days.

breakitthru@gmail.com

In a crisis?

Support email isn’t for emergencies. Open SOS for grounding tools and helplines.

Open SOS

Common questions

How does the free trial work?

The first four days of the programme are free and don't need a card. After that, a single one-time payment unlocks the full 60 days.

Is this therapy?

No. Break It Thru is a clinician-authored self-help programme, not therapy or medical care. If you need professional support, please reach out to a qualified professional.

Are my reflections private?

Yes. Your reflections are treated as private and are never sold or used for advertising. See our Privacy Policy for details.

How do I delete my account?

Go to Profile → Privacy → Delete account. This anonymises or erases your personal data and reflections.

Can I get a refund?

You can request a refund within 7 days of purchase, subject to our Refund Policy. Email us and we'll help.