Cancellation Policy

You can request to cancel an order any time before it is dispatched by emailing breakitthru@gmail.com with your order number. If the order has not yet shipped, we will cancel it and refund the full amount to your original payment method.

Once an order has shipped it can no longer be cancelled. If you no longer want it, please refer to our return process below after it arrives.

Approved cancellation refunds are returned to your original payment method through our payment gateway. Depending on your bank, it may take 5 to 10 business days to appear.

If an item arrives damaged, defective, or is not what you ordered, contact breakitthru@gmail.com within 7 days of delivery with your order number and a photo. We will arrange a replacement or refund.

For any cancellation or return question, write to breakitthru@gmail.com.